Support

Need help with Haven? We're here to help with account access, app functionality, privacy questions, and account deletion.

Contact support

Email [email protected] with a description of the issue and the device you're using. Please do not include your password or sensitive journal or conversation content.

Account and data deletion

In the Haven app, open Profile, then Account Management, and follow the account deletion confirmation steps. Account deletion is intended to remove your account and associated personal content, including conversations and journal entries.

If you cannot access the app, email [email protected] with the subject “Haven Account Deletion Request.” We may need to verify that you own the account before processing the request.

About Haven

Haven provides AI-powered supportive conversation and personal reflection tools. It is not a substitute for professional medical care, mental health treatment, or emergency services. If you are in immediate danger, contact local emergency services.